Shipping Policy

The Shacktique’s Shipping Policy

1. Order Processing Time

All our orders are processed and shipped out within 7-14 business days depending on locations.

After the order is shipped out and received by the carrier, we will update you with a Track-and-Trace code with which you can follow your package and see the remaining shipping time.

Please allow time for the tracking information to be update. Thank for your patience.

2. Shipping Address Changes

If you would like to change the shipping address for your order, please contact us by email and include your new shipping address. Once the order is shipped, we can not alter the shipping address anymore.

3. Shipping Methods, Costs, and Delivery Times

Shipping costs are calculated during checkout based on weight, dimensions and
destination of the items in the order.

 Shipping options:

STANDARD SHIPPING for $10.00

STARDARD SHIPPING: Free Orders of $100 

The shipping methods and delivery times per region are represented by the following table:

Country or Region	Standard
USA	7-9 Business days
Canada	8-10 Business days
Europe	12-14 Business days
Australia	12-14 Business days

 

Be aware that these delivery times can become longer in case your order is placed during busier periods such as near Christmas or Thanksgiving.

4. Shipping Restrictions

Sadly, we are unable to ship your order to a [PO BOX] or to a [MILITARY ADDRESS]

5. Packages Damaged, Lost, or Missing While in Transit

If you have a suspicion of your parcel being lost or missing while in Transit, please contact us by email. We can contact the shipping company to investigate the issue.

If your package has indeed gone missing, we will send you a new one free of charge or send you a full refund.

If your package has arrived damaged, contact us and we will provide a replacement or refund as soon as possible.

6. Customer Service

For questions, support, problems, please contact us by email at info@theshacktique.com.